Shipping & Delivery Policy

Last Updated: July 2026

Thank you for shopping with Cleanora. We are committed to delivering your order quickly and securely across the United Arab Emirates.

Shipping Locations

We currently deliver to all major cities and regions across the United Arab Emirates (UAE).

Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery time is:

  • 2–5 business days for most locations within the UAE.

Please note that delivery times may vary depending on your location, weather conditions, public holidays, or courier operations.

Shipping Fees

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) throughout the UAE.

Please ensure someone is available at the delivery address to receive the package and make the payment.

Order Tracking

Once your order has been dispatched, you may receive tracking information, where available, so you can monitor your shipment.

Delivery Attempts

If the courier is unable to deliver your order, additional delivery attempts may be made. If delivery cannot be completed, the order may be returned.

Incorrect Shipping Information

Please ensure your shipping address and phone number are accurate before placing your order. We are not responsible for delays caused by incorrect or incomplete delivery information.

Delays

While we strive to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:

  • Public holidays
  • Severe weather
  • Courier delays
  • High order volumes

We appreciate your patience in such situations.

Fulfillment

Our products are fulfilled and shipped through our trusted fulfillment partners to ensure reliable delivery and efficient order processing.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team.

Email: inforaees808080@gmail.com(replace with your email)